Terms of Service

These Terms of Service govern your access to the OptiClear website, checkout, products and optional add-ons. By using the website or placing an order, you agree to these Terms, the Shipping Policy, Refund Policy, and Privacy Policy.

Eligibility and Acceptable Use

You must be legally capable of entering a binding agreement and must provide accurate, current, and complete information. You may use the website only for lawful personal or household purposes. You may not interfere with the website, attempt unauthorized access, introduce malicious code, misuse another person’s information, make fraudulent claims, or use the checkout in violation of law.

Product Information and Results

We try to describe products, pricing, availability, promotions, and images accurately. Minor differences in color, packaging, dimensions, or appearance may occur. We may correct errors and cancel or adjust an affected order before shipment, with notice and an appropriate refund when required.

Visual comfort, screen-viewing experience, and fit results vary from person to person depending on prescription needs, lighting, screen time, and other factors. Unless expressly stated in writing, individual results are not guaranteed. OptiClear glasses are not a substitute for prescription eyewear or for a professional eye exam, diagnosis, or treatment. Stop using the product if you experience discomfort, and consult a qualified eye-care professional.

Orders and Acceptance

An order submission is an offer to purchase. We may accept, decline, limit, or cancel an order for legitimate reasons, including inventory issues, pricing errors, suspected fraud, payment failure, shipping restrictions, or legal requirements. A payment authorization or automated confirmation does not necessarily mean the order has shipped.

Prices, Charges, and Payment

Prices are shown in the currency displayed at checkout. Shipping charges, taxes, and other applicable amounts are shown before purchase or determined as required by law. You authorize us and our payment providers to charge the payment method selected for the total displayed at checkout and for any optional offer you affirmatively accept.

You represent that you are authorized to use the payment method provided. Payment processing is performed by third-party commerce and payment providers, which may include 29next, Spreedly, PayPal, Google Pay, gateways, card networks, and financial institutions.

Optional Protection Add-Ons

OptiClear Protection (accidental damage coverage) and OptiClear Shipping Protection are optional and are added only when selected at checkout. OptiClear Protection is intended to provide replacement support and priority assistance for accidental damage. OptiClear Shipping Protection is intended to address eligible loss, theft, or damage associated with the covered shipment. Claims must be submitted to support@opticlearglasses.com with the order number and reasonable supporting information.

These add-ons are service benefits, not insurance unless expressly identified otherwise. They do not cover fraud, deliberate damage, unauthorized modification, ordinary cosmetic wear, misuse, or circumstances excluded in the offer presented at purchase. Remedies may include replacement parts, replacement products, reshipment, or refund, depending on the approved claim.

Shipping, Returns, and Refunds

Shipping is governed by the Shipping Policy. Returns, cancellations, refunds, replacement requests and the 30-day money-back guarantee are governed by the Refund Policy. Those policies are incorporated into these Terms.

Promotions

Promotions, discount codes, gifts, and limited-time offers may have separate terms, availability limits, and expiration dates. Unless expressly stated, offers may not be combined, have no cash value, and may be changed or withdrawn before an order is completed. A promotion does not alter the 30-day money-back guarantee unless the offer clearly gives you greater rights.

Intellectual Property

The website and its text, design, logos, images, graphics, software, and other content are owned by or licensed to OptiClear and are protected by intellectual-property laws. You may use the website for personal shopping and information only. You may not reproduce, sell, modify, scrape, distribute, or exploit the content without permission, except as allowed by law.

Third-Party Services

The website depends on third-party services for payment processing, checkout operations, hosting, delivery, and other functions. Those services may have separate terms and privacy policies. We are not responsible for third-party systems or conduct outside our reasonable control, but this does not limit rights that cannot lawfully be excluded.

Disclaimer of Warranties

Except for the express 30-day money-back guarantee and any warranty that cannot be excluded by law, the website and products are provided on an “as available” and “as is” basis. To the maximum extent permitted by law, OptiClear disclaims implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.

Limitation of Liability

To the maximum extent permitted by law, OptiClear will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost savings, loss of data, or business interruption arising from the website, product or add-ons. Where liability cannot be excluded, our aggregate liability will not exceed the amount you paid for the product or service giving rise to the claim.

Nothing in these Terms excludes liability or remedies that cannot be limited under applicable law, including rights relating to fraud, willful misconduct, personal injury caused by negligence where legally protected, or mandatory consumer guarantees.

Indemnification

To the extent permitted by law, you agree to indemnify and hold OptiClear harmless from third-party claims, losses, or expenses arising from your unlawful misuse of the website or product, violation of these Terms, or infringement of another person’s rights. This section does not apply where prohibited by consumer law.

Changes, Suspension, and Termination

We may update the website, products, offers, or these Terms. Updated Terms apply prospectively from the posted effective date unless applicable law requires otherwise. We may suspend or terminate access for fraud, abuse, unlawful conduct, security threats, or material violation of these Terms.

Disputes and Applicable Law

Before beginning a formal dispute, please email support@opticlearglasses.com so we can try to resolve the issue. These Terms are governed by the laws applicable to the transaction and the parties, without limiting any mandatory consumer rights available where you live. Nothing in these Terms requires you to waive a forum, remedy, or protection that cannot lawfully be waived.

Severability and Entire Agreement

If any provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. These Terms together with the policies and disclosures incorporated by reference form the agreement governing your use of the website and purchase.

Contact

For questions about these Terms, orders, or products, email support@opticlearglasses.com.